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New Report: 2007 Government Website Survey

13 February, 2008
By Allison Orr

According to a new survey of government websites in the United States, New Zealand and Canada, government websites are organisation-centric, complicated and confusing.

The 2007 government website survey: from organisation-centric to citizen-centric looked at websites of these three countries between August and October 2007, with over 230 government web professionals rating their websites based on a list of phrases such as "full of jargon", "complicated", "open for feedback".

According to the report, governments are addicted to proving that they are doing their job properly, with the websites being politics-centric.  Too many government websites are devoted to describing the actions of their political masters rather than working to make them citizen-centric.

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