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Australia 8th in global eGovernment review

31 July, 2007
By Allison Orr

In its seventh annual analysis of international eGovernment services, the Taubman Center for Public Policy at Brown University ranks Australia as 8th, behind the global leaders South Korea, Singapore and Taiwan.  This shows an improvement from last year's results, which put Australia 12th.

The report evaluated 1,687 government websites in 198 countries during June and July 2007 according to several criteria, including disability access, the existence of publications and databases, the presence of privacy and security policies, contact information, and the number of online services offered.  Each country was rated on a 0 to 100 point scale.  Various websites were reviewed, including websites of various departments and ministries, and websites of judicial and legislative areas of government.

Less than a quarter of government websites provide assistance for vision or hearing impaired citizens.  This figure has not changed since the last report.

The report suggests several areas for improvement, including providing accessibility aids, listing when pages are updated, standardised and consistent navigation tools and providing interactive technical assistance.

To see the full rankings: Seventh Global eGovernment Study

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